Last updated: November 22, 2025
Welcome to Tripstay. By using our website or booking through our platform, you agree to these Terms of Service. Please read them carefully.
Tripstay is a platform that connects guests with property hosts for short term accommodation. We do not own or manage the listed properties unless clearly stated.
You must provide accurate information when creating an account.
You are responsible for keeping your login details secure.
You must be at least 18 years old to use Tripstay.
All bookings must be made through the Tripstay platform.
Prices are set by hosts and may change based on availability and demand.
Payments are processed securely by our payment partners.
Cancellation and refund eligibility depends on the booking conditions and our Guest Refund Policy.
Tripstay may assist in disputes but final decisions are made according to platform policies.
Guests must treat properties and neighbors with respect.
Illegal activities, property damage, and misuse of listings are strictly prohibited.
Violation may result in account suspension or permanent removal.
Hosts must provide accurate listings and maintain safe, clean accommodations.
Failure to meet standards may result in penalties or removal from the platform.
We work to keep Tripstay running smoothly but do not guarantee uninterrupted service.
We may update or suspend parts of the platform when necessary.
Tripstay is not responsible for actions or omissions of hosts or guests.
We are not liable for losses, injuries, or damages occurring during stays.
We may suspend or terminate accounts that violate these terms or harm the community.
We may update these Terms of Service at any time. Continued use of Tripstay means you accept the updated terms.
If you have questions about these terms, contact us at policies@tripstay.ng.